November 2021 - Isabella Romines
Our November Hero, Isabella Romines, joined the team as an Administrative Assistant and took a big leap into helping not just with billing but also managing our Patient Experience Reviews. Armed with positivity and determination to be the difference in our patients’ experience, Isabella, and her partner in problem-solving, Katie Welker, the January 2021 Hero, are slaying it. Isabella’s kindness and willingness to go above and beyond to help patients manage their concerns have turned around many patients’ bad days. Her teammates in the billing department always look forward to a day with her bright smile and can-do attitude. Great job Isabella!