Positive and calm in all scenarios is how a recent trainee described her shift with Emily Czerny. It is this consistent mental fortitude combined with sincere compassion for patient care that has earned Emily the prestigious title of August TAUC Hero. Emily is the most achieved front desk team member in TAUC history to-date, earning the G1, G2, G4 (Trainer), R1, R2, R3, #2 Overall for TAUC Points, and now TAUC Hero. Her passion for patient care shines through in every interaction.